THE REBOOKING ROUTINE 1. Open rebooking-routine.pdf and start on page 2. 2. Complete the setup worksheet on page 16. 3. Copy and edit a relevant message from message-templates.txt. 4. Open rebooking-tracker.xlsx. Enter your own weekly counts in amber cells. The PDF includes the same 24 messages for reference. The spreadsheet has no customer data or sample performance prefilled. A worked fictional week appears on page 10. Weekly review: one row per week, for 13 weeks. Waitlist: 100 rows, using client IDs. The waitlist is manual and does not send messages or reserve slots. Use your existing booking app where it already handles a task accurately. Software subscriptions, coaching and automated messaging are not included. Save a fresh workbook copy for the next period. Pilot edition | September 2026